Incident Status

Partial Service Disruption

Components

Printers



September 24, 2021 16:24 CEST
[Identified] Service Disruption -> Partial Service Disruption

September 24, 2021 16:21 CEST
[Identified] The Airprint functionality for macOS devices does not work in the H-building. At this time, we don't know when this issue will be resolved. If this affects you, we advise you to email your print jobs to print@nikhef.nl for the time being. We apologize for the inconvenience.

Incident Status

Partial Service Disruption

Components

Printers



September 22, 2021 16:09 CEST
[Identified] Microsoft recently released two patches, KB5005565 and KB5005566, to address an operating system vulnerability known as "PrintNightmare". On Windows 10 machines that are under self management (this also includes laptops), the problem has occurred that no connection can be made with the Nikhef printers. Uninstalling these patches should fix the problem, but this is also a security risk. If you are unable to print from your device, our advice is to temporarily email your print jobs to print@nikhef.nl until Microsoft releases a new patch that fixes the problems.

Scheduled Maintenance

Jira maintenancePlanned Maintenance

Schedule

September 28, 2021 11:00 - 12:00 CEST

Components

General

Description

The Jira system will be upgraded by the vendor. During the upgrade Jira will not be accessible.
Grid network upgradePlanned Maintenance

Schedule

September 29, 2021 18:00 - 23:00 CEST

Components

Network services

Description

The grid network will be disrupted for a core router firmware upgrade and performing scheduled configuration maintenance to fix some issues with earlier failing LHCOPN/LHCONE transfers via surfnet and separate issues with preproduction nikhef cloud services.
dCache upgradePlanned Maintenance

Schedule

September 29, 2021 19:00 - September 30, 2021 12:00 CEST

Components

Stoomboot, Storage services

Description

The dCache storage systems will receive a software upgrade. During the upgrade, the /dcache storage mount points will not be available. All stoomboot systems are down for the duration.

General

Operational

Mail

Operational

Wireless networks

Operational

Network services

Operational

Sign on services

Operational

Login servers

Operational

Windows

Operational

Stoomboot

Operational

Storage services

Operational

Printers

Partial Service Disruption

Telephone system

Operational

Website

Operational