Windows computers restarting automaticallyService Disruption

Incident Status

Service Disruption

Components

Windows


September 28, 2023 13:49 CEST
[Identified] We have received some reports about Windows computers restarting suddenly, or with a minute notice to save your files before restarting. After investigating, we've found out that an error in the Symantec configuration has prevented computer policies from being applied, leading to a backlog. Solving this error has caused the delayed policies to start applying at once, leading many Windows computers to be automatically restarted with minimal notice.

Scheduled Maintenance

Helpdesk not reachable by phone today (18-9-23) (phone maintenance)Planned Maintenance

Schedule

September 18, 2023 07:00 - September 19, 2023 00:00 CEST

Components

Telephone system

Description

The cable that provides us with landline telephony will be replaced today, Monday, September 18. This means that anyone who uses a landline can only make and receive calls inside the institute. Landline numbers cannot be reached from outside the institute that day. The automatic transfer from landline to mobile does not work either. Due to this the helpdesk is only reachable by visiting us in person (SP.110) or to send an email at helpdesk@nikhef.nl. Sorry for the temporary inconvenience

General

Operational

Mail

Operational

Wireless networks

Operational

Network services

Operational

Sign on services

Operational

Login servers

Operational

Windows

Service Disruption

Stoomboot

Operational

Storage services

Operational

Printers

Operational

Telephone system

Operational

Website

Operational

Mobile Network

Operational